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https://ptsldigital.ukm.my/jspui/handle/123456789/519559| Title: | The development of prototype writing tasks for the commercial workplace |
| Authors: | Wong Fook Fei (P32298) |
| Supervisor: | Mohd Sallehhudin Abdul Aziz, Associate Professor Dr. |
| Keywords: | Prototype writing tasks Commercial workplace English language |
| Issue Date: | 12-Apr-2014 |
| Description: | Tujuan kajian ini adalah untuk membentuk ujian komunikasi bertulis untuk menyaring pekerja baru dalam sebuah syarikat multinasional Malaysia. Proses pembentukan ujian dijalankan pada dua peringkat utama: rekaan dan pekendalian. Pada peringkat rekaan, analisis keperluan dijalankan untuk mengenalpasti peranan Bahasa Inggeris dalam domain bahasa sasaran. Ini dijalankan melalui temubual dengan enam informan tempat kerja dan tinjauan soalselidik yang melibatkan 31 orang responden untuk mengenalpasti pola penggunaan bahasa. Selain itu, analisis dokumen yang diperolehi melalui sistem mel elektronik dalaman juga dijalankan. Dokumen ini dikategorikan mengikut genre, tujuan asas dan fungsi bahasa. Berdasarkan dapatan analisis keperluan, spesifikasi ujian dibangunkan. Proses pekendalian melibatkan pembentukan tugasan menulis yang mencerminkan keperluan tulisan domain sasaran. Tugasan memerlukan calon peperiksaan mengunakan fungsi bahasa spesifik untuk menulis e-mel. Tugasan prototaip disemak oleh seorang pakar penilaian bahasa dan seorang informan tempat kerja, dan kemudian diuji ke atas 55 orang pelajar. Untuk menentukan jangkaan tempat kerja sasaran mengenai penulisan pekerja baru, skrip jawapan tanda aras terpilih diberi kepada empat orang informan tempat kerja untuk dinilai kesesuaian dan kebolehterimaannya. Dapatan kajian digunakan untuk mengenalpasti kriteria skala penilaian dan titik potong. Skala ini digunakan oleh tiga orang penilai untuk menilai skrip jawapan. Kebolehpercayaan penilai adalah sederhana. Berdasarkan bukti kesahan yang dikumpulkan dari pelbagai peringkat proses pembentukan, ujian ini dipercayai mampu menyaring calon baru yang layak di tempat kerja sasaran.,The aim of this study is to develop a test of written communication to screen new recruits at a Malaysian multinational corporation. The test development process was carried out in two main stages: design and operationalization. At the design stage, a needs analysis was carried out to identify the role of English in the target language domain. This was carried out through interviews with six informants and a questionnaire survey involving 31 respondents to identify the patterns of language use. Document analysis of written correspondences transmitted over the in-house electronic mail system was also carried out. These documents were categorised according to genre, underlying purpose and language function. Based on the findings of the needs analysis, test specifications were drawn up. The operationalization stage involved the construction of four writing tasks that reflected the needs of the target domain. The tasks require test takers to utilise specific language functions to write emails. The prototype tasks were moderated by a language testing expert and a workplace informant and then trialled on 55 students. In order to determine the expectations of the workplace regarding new employees' writing, selected benchmarked answer scripts were given to four workplace informants for them to assess their suitability and acceptability. The findings were used to ascertain the criteria of the rating scale and establish cut-off points. The rating scale was then used by three raters to mark the scripts. Rater reliability was found to be moderate. Based on the validation evidence collected throughout the test development process, the writing test should be able to screen suitable new intakes at the targeted workplace.,PhD |
| Pages: | 374 |
| Call Number: | PE1115.W644 2014 tesis |
| Publisher: | UKM, Bangi |
| Appears in Collections: | Faculty of Social Sciences and Humanities / Fakulti Sains Sosial dan Kemanusiaan |
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