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https://ptsldigital.ukm.my/jspui/handle/123456789/426879| Title: | Modelling Service Quality, Customer Satisfaction and Loyalty in Malaysia Hotel Industry |
| Authors: | Abdul Manan Ali Mahadzirah Mohamad Pham thi Ho Ly |
| Conference Name: | Creating Wealth with Pristine Environment via Biotechnology |
| Conference Date: | 2006 |
| Conference Location: | Primula Beach Resort Kuala Terengganu Terengganu |
| Call Number: | HC85.S45 2006 kat |
| Publisher: | Kolej Universiti Sains dan Teknologi Malaysia |
| Appears in Collections: | Seminar Papers/ Proceedings / Kertas Kerja Seminar/ Prosiding |
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