E-negotiation system via SMS in wood-based product industry

Abstract

Short message service (SMS) in wireless systems provides the capability of limited???size data messages to be send to subscriber of cellular phone. As such the development of value added services based upon the Global System for Mobile Communication (GSM) standard is becoming increasingly important to both network operators and the subscriber to communication network. This paper outlines an electronic negotiation system via SMS which is capable of automating the negotiation process between seller and buyer in a wood-based product industry in Malaysia. The system allows seller and buyer to find an appropriate business partner by negotiating through SMS. The system integrates ,SMS messaging System and e-marketplace online system in order to facilitate the wood-based product industry in doing their businesses. The subscriber will be alerted through SMS by the system whenever there is potential buyer/seller interested to initiate a negotiation. Negotiators can also access their negotiation history through an online system. This will serve as a reference for collaborating with new partners in the future.