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https://ptsldigital.ukm.my/jspui/handle/123456789/772877Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Ernest Cyril de Run | - |
| dc.contributor.author | Muhammad Mohsin Butt | - |
| dc.contributor.author | Tiong Yea Ching | - |
| dc.date.accessioned | 2024-02-15T04:45:52Z | - |
| dc.date.available | 2024-02-15T04:45:52Z | - |
| dc.identifier.uri | https://ptsldigital.ukm.my/jspui/handle/123456789/772877 | - |
| dc.description.abstract | Malaysia is a multiethnic society creating a mosaic of religion and racial groups. The dominant ethnic group is the Malays. It is important for private medical practitioners to understand what Malay customers expect and perceive regarding the quality of health service. This study determines and measures these perceptions using SERVQUAL model. The data collected was factor analyzed on expectations and perceptions dimensions. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | Persatuan Sains Sosial Malaysia | en_US |
| dc.subject | Medical practitioners | en_US |
| dc.subject | Public health | en_US |
| dc.title | Malay view of private doctor services | en_US |
| dc.type | Seminar Papers | en_US |
| dc.format.pages | 86 | en_US |
| dc.identifier.callno | LA1236.I554 2008 sem | en_US |
| dc.contributor.conferencename | The 6th International Malaysian Studies Conference | - |
| dc.coverage.conferencelocation | Kuching, Sarawak | - |
| dc.date.conferencedate | 2008-08-05 | - |
| Appears in Collections: | Seminar Papers/ Proceedings / Kertas Kerja Seminar/ Prosiding | |
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