Please use this identifier to cite or link to this item:
https://ptsldigital.ukm.my/jspui/handle/123456789/579264| Title: | Operationalizing internal knowledge transfer factors: an application for small and medium enterprises (SMEs) |
| Authors: | Sondari M. C Akbar R. M |
| Keywords: | Knowledge transfer Knowledge transfer factors Small and medium enterprises (SMEs) |
| Issue Date: | Jul-2016 |
| Description: | Being aware of the knowledge transfer process enables small and medium enterprises (SMEs) to improve their organisation. Despite the many barriers that prevent SMEs from conducting knowledge transfer, SMEs should be aware of the factors that should be considered in the knowledge transfer process. This paper aims to operationalise factors that should be considered in the knowledge transfer process, especially in small and medium enterprises (SMEs). From interviews conducted with 13 employees as informants, we discovered indicators for each dimension that we adopted from the original model, namely, co-worker, senior employee and director for the dimension, actor; job-related and non-jobrelated for the dimension, context; services and product for the dimension, content, and for the dimension, media, we identified website, e-mail and chatting application. We also identified a new dimension that was not mentioned in the original model, namely, time, which comprises frequency and duration as indicators. |
| News Source: | Pertanika Journals |
| ISSN: | 0128-7702 |
| Volume: | 24 |
| Pages: | 203-214 |
| Publisher: | Universiti Putra Malaysia Press |
| Appears in Collections: | Journal Content Pages/ Kandungan Halaman Jurnal |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| ukmvital_116564+Source01+Source010.PDF | 259.19 kB | Adobe PDF |  View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.