Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/577594
Title: A review of usability challenges identified in health information technology
Authors: Abba Hassan
Abubakar Sadiq Sani
Hasnani Hassan
Rami Abdulmajeed Bisui
Keywords: Healthcare
Health Information Technology (HIT)
Infusion pump
Usability challenges
Usability Evaluation Method (UEM)
Issue Date: Jul-2015
Description: User-centred design applies to processes in which end-users influence how a design takes shape. Usability engineering is now in the direction of the user-centred approach. This article addresses a review of its restrictions and challenges. Problems will be focused on healthcare as it is a critical system that may cause medical errors which can lead to the patient’s injury or death. Through user interaction with healthcare devices/software, many usability problems have been identified including poor legibility, feature clutter, poorly distinguished alarms or alerts, lack of intelligent design, poor feedback on system behaviour, no provision for online help, poor support in local languages and right-handed design. Analysis of the usability evaluation technique was conducted to remedy the identified problems and meet the usability objective.
News Source: Pertanika Journal of Social Sciences & Humanities
ISSN: 0128-7702
Volume: 23
Pages: 75-84
Publisher: Universiti Putra Malaysia Press
URI: https://ptsldigital.ukm.my/jspui/handle/123456789/577594
Appears in Collections:Journal Content Pages/ Kandungan Halaman Jurnal

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