1. UKM Learning and Research Repository
2. PHD Thesis / Tesis PHD
3. Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat

Title:	A Model For The Success And Acceptance Of The Virtual Communities Of Practice In Healthcare Sector
Authors:	Haitham Mahmoud Alali (P53581)
Supervisor:	Juhana Salim, Prof. Dr.
Keywords:	Success And Acceptance Of The Virtual Communities Of Practice In Healthcare Sector Success Of The Virtual Communities Of Practice In Healthcare Sector Acceptance Of The Virtual Communities Of Practice In Healthcare Sector Online social networks
Issue Date:	13-Dec-2013
Description:	Healthcare organizations spend hundreds of thousands dollars implementing KM initiatives in term of developing practitioners and expert resources. One of the KM initiatives in healthcare sector is Virtual Communities of Practice (VCoPs). However, some researchers and practitioners questioned the effectiveness of this initiative owing to the well-publicized failure of numerous KM initiatives. Presently, there is no accepted framework that addresses the important aspects of effective KM in a way to assist specifically the virtual communities in KM. This research aims to develop and validate a model for evaluating the success and acceptance of VCoPs in healthcare sector. Therefore this study aims to propose a model based on the literature review that critically evaluated and identified factors that determine the success and acceptance of VCoPs. Past researchers addressed that the success of VCoPs is the joint function between technical, social, semantic, and human dimensions and their effectiveness in managing the knowledge. This study empirically investigated the VCoPs success dimensions through the integration between three well-known IS success and acceptance theories in a single model concerned with the five dimensions of VCoPs success. Five research objectives and twenty-five theoretical hypotheses have been derived to be tested. The methodology used in this study is based on quantitative approach. The data were collected using online survey and yielded 471 usable questionnaires from a diversity of health professions. This study employed various types of multivariate analysis and Partial Least Squares Structure Equation Modelling (PLS-SEM). The results indicated that all the fit indices satisfy the recommended range of value which assumed the model development to be acceptable. The validation results revealed that the entire model fitness is appropriate and indicated the stability of the factors used in building a model. The results of the study also showed that the proposed model has good explanatory power for the variances in the participants' satisfaction, intention to continue using VCoPs, knowledge sharing behaviour and loyalty constructs. Significantly, the study has confirmed that technical, social, semantic, and human dimensions do have the expected significant positive effects on the success and acceptance of VCoPs. The results showed the different levels of impacts of these factors on the VCoPs success and acceptance, demonstrating a promising direction for managers and healthcare policy makers to build new VCoPs and support its success and acceptance based on the developed model. This in turn might fill the available gap in translating research findings and evidence based practices into action (Knowing-Doing gap) in daily healthcare practices.,PhD
Pages:	306
Call Number:	T58.5 .A434 2013 3
Publisher:	UKM, Bangi
Appears in Collections:	Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat

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