Please use this identifier to cite or link to this item:
https://ptsldigital.ukm.my/jspui/handle/123456789/455271| Title: | Public Lecture Rethinking Public Service Delivery by H.E. Mr. LalithWeeratunga Secretary to the President of the Democratic Socialist Republic of Sri Lanka |
| Authors: | Sharifah Hapsah Syed Hasan Shahabudin |
| Keywords: | public lecture Universiti Kebangsaan Malaysia |
| Issue Date: | 18-Sep-2013 |
| Description: | A fresh thinking is truly required in improving public services. In todays increasingly consumerist world the public is ever-demanding of better and more affordable services. With the internet, it is able to compare the level of service delivery across the world. And the public is quick to point out any deficit in service delivery at home |
| Notes: | Call Number : KTU UKM257 2013 |
| Pages: | 10 |
| Appears in Collections: | Speeches / Teks Ucapan |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| ukmvital_117352+Source01+Source010.PDF Restricted Access | 221.17 kB | Adobe PDF | View/Open |
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