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https://ptsldigital.ukm.my/jspui/handle/123456789/421615| Title: | Defining quality -the first step in the management of quality |
| Authors: | Lapin Robert |
| Conference Name: | Total Quality Management : Total Quality at Work, Kuala Lumpur |
| Keywords: | Management - Congresses Defining quality Management of quality Quality management Total quality management -Congresses |
| Conference Date: | 1905 |
| Call Number: | HD62.15.T68 sem |
| URI: | https://ptsldigital.ukm.my/jspui/handle/123456789/421615 |
| Appears in Collections: | Seminar Papers/ Proceedings / Kertas Kerja Seminar/ Prosiding |
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