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Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/578031
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dc.contributor.authorRafidah Mohd Azli (Universiti Kebangsaan Malaysia)
dc.contributor.authorMohd Rizal Palil (Universiti Kebangsaan Malaysia)
dc.contributor.authorShifa Mohd Nor (Universiti Kebangsaan Malaysia)
dc.date.accessioned2023-11-06T02:58:02Z-
dc.date.available2023-11-06T02:58:02Z-
dc.date.issued2017-12
dc.identifier.issn0128-7702
dc.identifier.otherukmvital:129775
dc.identifier.urihttps://ptsldigital.ukm.my/jspui/handle/123456789/578031-
dc.descriptionThe first Ar-Rahnu (Islamic pawn broking) shop was established in Terengganu, Malaysia in 1992. However, the role of exchange between benefits and sacrifices in Ar-Rahnu transaction as a determination of its development has not been given much emphasis in Malaysia. Therefore, this paper explores a new perspective of Ar-Rahnu especially focusing on its benefits and sacrifices. Several studies have highlighted the benefits sacrifices exchange (BSX) to be the determinant of customer demand. The BSX in Ar Rahnu transaction proposes a new conceptual framework to investigate the effects of its usage. This paper provides a new insight into these constructs by introducing the Social Exchange Theory (SET). Two hundred and six respondents were selected to answer a set of questionnaires. The Factor Analysis found that the dimension of benefits and sacrifices in Ar-Rahnu is fit to be analysed using SEM using Amos. This paper suggests that BSX in Ar-Rahnu transaction produce a significant effect on the Ar-Rahnu customer pawnbroker trust and long-term relationship.
dc.language.isoen
dc.publisherUniversiti Putra Malaysia Press
dc.relation.haspartPertanika Journals : Social Sciences & Humanities
dc.relation.urihttp://www.pertanika.upm.edu.my/pjssh/browse/special-issue?decade=2020&year=2017
dc.rights(C) Universiti Putra Malaysia Press
dc.subjectAr-Rahnu
dc.subjectBenefits
dc.subjectIslamic pawn broking
dc.subjectSacrifices
dc.subjectSocial exchange theory
dc.titleThe role of Ar-Rahnu’s benefits – sacrifices exchange towards relationships between customers and Islamic financial institutions
dc.typeJournal Article
dc.format.volume25
dc.format.pages127-140
dc.format.issueSpecial Issue
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