Potential intelligent techniques in human resource decision support system (HR DSS)

Abstract

Human resource decisions are subject to limitations, because they always depend on human knowledge, judgement and preference. Decision support applications can be used to provide fair and consistent decisions, besides to improve the effectiveness of decision making processes. An intelligent Decision Support System (IDSS) is developed to assist decision makers in high level phases of decision making by integrating human knowledge with modeling tools. In this paper, we described the potential to implement the IDSS in Human Resource Management (HRM) activities. This study consists of three parts; the first part is to understand the IDSS concepts, applications and related research in human resources decision making application known as HR DSS. The second part is to identify the potential intelligent techniques that can be used in HR DSS application, and the third part is to suggest the HR DSS framework that is related to human resource decisions. Finally, the paper proposed the HR DSS framework and the potential intelligent techniques that can be used to develop the IDSS application in any phases of decision making processes.