Website accessibility performance evaluation in Malaysia

Abstract

Website accessibility is one of the most important issues in improving internet usage. Website accessibility is defined as the ability of the website to serve user with disabilities, especially blind people in accessing the internet. Nowadays, a variety of websites accessibility test tools are provided on-line. This research aims to evaluate the websites accessibility in Malaysia using Tawdish, an on-line accessibility test tool which provides relatively complete analysis of website accessibility. The totals of 90 websites are studied in this research which includes education, government, and business websites, with the assumption that those websites should have good accessibility. The results of this study show that majority of Malaysian websites did not meet Web Content Accessibility Guidelines (WCAG) criteria.