B2B e-commerce: frameworks for e-readiness assessment

Abstract

This paper looks into the development of e-readiness model for B2B e-commerce of small and medium enterprises (SMEs). Drawing on existing research on e-readiness models of ICT (Information, Communications Technology) specifically B2B e-commerce technologies, this paper formulates conceptual framework of B2B e-commerce assessment constructs together with the specific research approach towards the development of a more robust e-readiness model. The research presents a conceptual model and framework that highlight the key factors in B2B e-commerce implementation, index score formulations, focus group evaluation and recommendation approach to improve B2B e-commerce readiness