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https://ptsldigital.ukm.my/jspui/handle/123456789/584752| Title: | A Study of Customers Satisfaction Towards Service Quality of UKM Hospital Clinic: Base on Fuzzy Logic Controller (FLC)Measurement |
| Authors: | Khairul Anuar bin Mohd Ali Mohamad Nasir Saludin Rika Fatimah P.L |
| Keywords: | customer importance customer satisfaction fuzzy logic controller pengawal logik kabur service quality |
| Issue Date: | 2007 |
| News Source: | Jurnal Kejuruteraan |
| ISSN: | 0128-0198 |
| Call Number: | Siri TA1.J81 |
| Publisher: | Penerbit UKM |
| Appears in Collections: | UKM Journal Article / Artikel Jurnal UKM |
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