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Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/579285
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dc.contributor.authorHutami R. F
dc.contributor.authorYusrina
dc.date.accessioned2023-11-06T03:19:37Z-
dc.date.available2023-11-06T03:19:37Z-
dc.date.issued2016-07
dc.identifier.issn0128-7702
dc.identifier.otherukmvital:116578
dc.identifier.urihttps://ptsldigital.ukm.my/jspui/handle/123456789/579285-
dc.descriptionPT XYZ, although the largest telecommunication services provider in Indonesia still focusses on improving their performance and existence, not only through excellent quality, but also by controlling their workflow process in making product realisations or innovations. This research aims to evaluate several processes of product realisation. Using descriptive analysis, data gathering is divided into two phases: the quantitative and qualitative phase. the research shows that PT XYZ, through its R&D Unit, has carried out every process in product realisation in accordance with ISO 9001:2008. However, the findings show that continuous improvement and innovation in several areas are still needed. Better documentation at every stage in design and development is needed to enable better control and evaluation of the product realisation process..
dc.language.isoen
dc.publisherUniversiti Putra Malaysia Press
dc.relation.haspartPertanika Journals
dc.relation.urihttp://www.pertanika.upm.edu.my/regular_issues.php?jtype=3&journal=JSSH-24-S-7
dc.rightsUPM
dc.subjectQuality management sytem
dc.subjectISO 9001:2008
dc.subjectInnovation
dc.subjectProduct realisation
dc.titleControlling product realization through iso 9001:2008 (case study in R&D Unit PT. XYZ Indonesia)
dc.typeJournal Article
dc.format.volume24
dc.format.pages227-238
dc.format.issueSpecial Issue
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