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https://ptsldigital.ukm.my/jspui/handle/123456789/497963Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | Marlyna Maros, Prof. Madya Dr. | - |
| dc.contributor.author | Suryani Awang (P50721) | - |
| dc.date.accessioned | 2023-10-13T08:15:54Z | - |
| dc.date.available | 2023-10-13T08:15:54Z | - |
| dc.date.issued | 2015-03-29 | - |
| dc.identifier.other | ukmvital:81184 | - |
| dc.identifier.uri | https://ptsldigital.ukm.my/jspui/handle/123456789/497963 | - |
| dc.description | This study investigated the use of communication strategies (CSs) by Malay speakers in university admission interviews. The study has been motivated by three factors. The first is the change in Malaysian education system in 1970 that has discontinued the use of English as a medium of instruction in schools, and the second is the growing perception that there is a drastic decline in the standard of English in this country. The final motivation is the implementation of the communicative syllabus in the teaching of English language in Malaysian schools which started in 1979. More specifically, the study is aimed at investigating how CSs facilitate speakers in university admission interviews. As the respondents were all Malays, the influence of their cultural background on their use of CS was also examined. The qualitative research design was chosen for data gathering. The instruments used were observations of real interview sessions, document analysis and field notes. Using purposive sampling, the selected respondents comprised of 53 applicants for degree programmes in Universiti Teknologi MARA (UiTM) Shah Alam. The interview sessions were audio and video recorded before the raw data were transcribed. Nvivo software was used to facilitate the management of data. Data analysis was conducted in two phases. The first was a top-down analysis in which CSs were identified according to Dörnyei and Scott's taxonomy while the second was a bottom-up analysis based on Canale's perspective of CSs. This perspective has led to an expansion of the existing Dörnyei and Scott‟s taxonomy. The findings show that the majority of CSs in Dörnyei and Scott's taxonomy were employed by the candidates in varying frequencies of use. Meanwhile, the bottom-up analysis from Canale's perspective reveals the following findings. First, several strategies of the same types were employed for different reasons. Self-repetition, for instance, is employed not only as a time-gaining strategy, but also to emphasize a message and as a cooperative device. Second, there are some strategies which are not stated in Dörnyei and Scott's taxonomy but emerged from the analyzed data. These include the use of question tags, indirect reject and non-lexical vocal cord activity which have been classified in this study as Communication Effectiveness Enhancement Strategies as they are useful for message-enhancement. Third, non-verbal aspects of communication that fall under "mime" in Dörnyei and Scott's taxonomy were also employed extensively. Hence, this study would suggest that these aspects should be categorized on its own as Verbal Response Replacement Strategies. Finally, the findings show that a culture-laden marker „sorry‟ has been found to be used extensively by these Malay respondents for seeking repetitions, clarifications or confirmations from interviewers. This study further suggests that such a phenomenon could be due to their limited language use as well as their politeness and apologetic behaviours. As most of these findings could be the manifestations of candidates‟ cultural values, social distance and power difference with the interviewers, the pedagogical implications include a recommendation on how speakers‟ social factors could be incorporated in our ELT speaking lessons for more effective oral interactions.,Ph.D. | - |
| dc.language.iso | eng | - |
| dc.publisher | UKM, Bangi | - |
| dc.relation | Faculty of Social Sciences and Humanities / Fakulti Sains Sosial dan Kemanusiaan | - |
| dc.rights | UKM | - |
| dc.subject | Communication strategies | - |
| dc.subject | Malay candidates | - |
| dc.subject | University admission | - |
| dc.subject | Dissertations, Academic -- Malaysia | - |
| dc.title | The use of communication strategies by Malay candidates in university admission interviews | - |
| dc.type | Theses | - |
| dc.format.pages | 415 | - |
| dc.identifier.barcode | 002155 | - |
| Appears in Collections: | Faculty of Social Sciences and Humanities / Fakulti Sains Sosial dan Kemanusiaan | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| ukmvital_81184+SOURCE1+SOURCE1.0.PDF Restricted Access | 4.92 MB | Adobe PDF |  View/Open |
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