Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/497945
Title: Microenterprises access to microfinance in the services sector in Malaysia and Costa Rica: an institutional perspective
Authors: Vinicio Sandi Meza (P45397)
Supervisor: Hamzah Jusoh, Prof. Dr.
Keywords: Microenterprises
Financial system
Services sector
Dissertations, Academic -- Malaysia
Issue Date: 28-Sep-2015
Description: Microenterprises encounter difficulties in gaining access to formal financial system. Although there are many studies on financial access problems encountered by microenterprises, few studies have examined using the institutional approach and fewer comparative studies have been undertaken between countries. The objectives of this study are two-fold: i) a comparative analysis of the financial system between Malaysia and Costa Rica in supporting the microenterprises (MiSMEs) in the services sector, and ii) the problems faced in accessing formal financial system. A mixed-method utilizing qualitative and quantitative approach was used in the study. The qualitative methods entails key informant interview and documentary sources from financial institutions such as BNCR, BCR and others in Costa Rica; and institutions such as TEKUN, AIM and others in Malaysia. Meanwhile, a quantitative survey using questionnaires was administered on 54 microenterprises in Kuala Lumpur, Malaysia and 70 microenterprises in San Jose, Costa Rica. These microenterprises were obtained from a MiSMEs database list in both countries. The qualitative analysis includes narrative, documents and textual analysis. The quantitative analysis includes a descriptive statistical analysis. The key findings revealed that the financial structure differs between both countries in terms of number of programs, policies and incentives. Also, the financial system was not attractive due to requirements such as: financial records, guarantees, educational level, incomplete documentation, and business informal. As a consequence, microenterprises are forced to rely on their own financial resources, family, friends and other informal sources. The problems encountered in accessing formal financial system were more pronounced in Costa Rica in terms of financial structures; while in the Malaysian context the problems revolve around stringent requirements. The implications of this study suggest the need to consider different strategies and a convenient communication channel on information relating to credit access for microenterprises. Improvement of the financial system and the creation of new financial tools are necessary steps in uplifting microenterprise development.,Ph.D.
Pages: 244
Publisher: UKM, Bangi
Appears in Collections:Faculty of Social Sciences and Humanities / Fakulti Sains Sosial dan Kemanusiaan

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