Please use this identifier to cite or link to this item:
https://ptsldigital.ukm.my/jspui/handle/123456789/476098| Title: | Analisis kualiti perkhidmatan institusi kewangan: kajian kes di BBMB, UKM dan BIMB, BBB. |
| Authors: | Hairulliza Mohamad Judi |
| Keywords: | Banks and banking - Customer services - Malaysia BBMB Kualiti perkhidmatan Institusi kewangan Kualiti Perkhidmatan UKM Kualiti perkhidmatan |
| Issue Date: | 1996 |
| Call Number: | HG1616.C87H34 1996 |
| Publisher: | UKM, Bangi |
| URI: | https://ptsldigital.ukm.my/jspui/handle/123456789/476098 |
| Appears in Collections: | Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| ukmvital_3175+ABSTRACT+ABSTRACT.0.PDF Restricted Access | 811.22 kB | Adobe PDF |  View/Open | |
| ukmvital_3175+Source+Source.0.PDF Restricted Access | 5.69 MB | Adobe PDF |  View/Open |
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