Browsing by Author Rosmimah Mohd Roslin (UITM)
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| Previews | Issue Date | Tahap Akses | Title | Author(s) |
|---|---|---|---|---|
 | Sep-2016 | UKM | Customer retaliatory complaining: an extension of customer complaining behaviour (ccb) | Nor Irvoni Mohd Ishar (UITM); Rosmimah Mohd Roslin (UITM) |