Please use this identifier to cite or link to this item:
https://ptsldigital.ukm.my/jspui/handle/123456789/579197| Title: | Cultural changes in total it outsourcing: Dutch-American and Dutch-German |
| Authors: | Ng Siew Imm (UPM) Murali Sambasivan Sujata Perumal |
| Keywords: | Total IT outsourcing Short-term contract IT personnel Organisational changes Job satisfaction |
| Issue Date: | Nov-2016 |
| Description: | This article examines a variant of IT outsourcing. Specifically, it studies total outsourcing, which includes outsourcing IT personnel within a short-term contract between the client and vendor organisations. This study is based on outsourcing of IT activities and personnel from a Dutch oil company to American and German IT companies. Our study addresses two important issues: (1) the changes in formal structure, authority, and company’s strategies experienced by the personnel due to outsourcing and (2) how this type of outsourcing contributes to changes in the employees’ job satisfaction levels. Hofstede’s cultural theory was used as theoretical basis for hypothesis development. |
| News Source: | Pertanika Journals |
| ISSN: | 0128-7702 |
| Volume: | 24 |
| Pages: | 193-210 |
| Publisher: | Universiti Putra Malaysia Press |
| Appears in Collections: | Journal Content Pages/ Kandungan Halaman Jurnal |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| ukmvital_116519+Source01+Source010.PDF | 321.79 kB | Adobe PDF |  View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.