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Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/579195
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dc.contributor.authorSalina Kassim (IIUM)
dc.contributor.authorSiti Rahayu Hussin (UPM)
dc.date.accessioned2023-11-06T03:17:12Z-
dc.date.available2023-11-06T03:17:12Z-
dc.date.issued2016-11
dc.identifier.issn0128-7702
dc.identifier.otherukmvital:116518
dc.identifier.urihttps://ptsldigital.ukm.my/jspui/handle/123456789/579195-
dc.descriptionThis study explores the impact of marketing strategies of credit card providers on credit card users in Malaysia. It investigates customers’ perception of credit card products, promotions, pricing and place strategies. Credit card usage patterns are observed in terms of card possession, usage frequency, spending amount and usage motivation. The study adopts a quantitative research approach through survey questionnaires to link marketing strategies with credit card usage. Logistic regression was performed to determine the relationship between marketing strategies and credit card usage. The 4Ps of credit card providers’ marketing strategies (namely product, pricing, promotion and place/availability) have been shown to exert various degrees of influence on credit card usage. The study found product, pricing and availability strategies influence credit card usage, but there is no significant relationship between promotion strategies and credit card usage among Malaysians.
dc.language.isoen
dc.publisherUniversiti Putra Malaysia Press
dc.relation.haspartPertanika Journals
dc.relation.urihttp://www.pertanika.upm.edu.my/view_archives.php?journal=JSSH-24-S-11
dc.rightsUKM
dc.subjectCredit card usage
dc.subjectMarketing strategies
dc.subjectCompulsive spending
dc.subjectMalaysia
dc.titleDo marketing strategies have significant influence on usage of credit cards? empirical evidence from Malaysia
dc.typeJournal Article
dc.format.volume24
dc.format.pages179-192
dc.format.issueSpecial Issue
Appears in Collections:Journal Content Pages/ Kandungan Halaman Jurnal

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