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Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/519304
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DC FieldValueLanguage
dc.contributor.authorNor Hapiza Mohd Ariffin-
dc.date.accessioned2023-10-17T08:11:40Z-
dc.date.available2023-10-17T08:11:40Z-
dc.date.issued2010-
dc.identifier.otherukmvital:3474-
dc.identifier.urihttps://ptsldigital.ukm.my/jspui/handle/123456789/519304-
dc.language.isomay-
dc.publisherUKM, Bangi-
dc.relationFaculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat-
dc.rightsUKM-
dc.subjectCustomer relations - Management-
dc.subjectRelationship marketing-
dc.titleCRM-i : Kerangka Kerja Strategik Pengurusan Perhubungan Pelanggan-
dc.typetheses-
dc.identifier.callnotesis HF5415.5.N676 2010-
Appears in Collections:Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat

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