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3. Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat

Title:	Customizing ERP System Modules For Manufacturing SMES In Malaysia
Authors:	Yousef Kamal Yousef Khaleel (P45077)
Supervisor:	Riza Sulaiman, Assoc.Prof.Dr.
Keywords:	Customizing ERP System Modules ERP System Modules ERP System For Manufacturing SMES Manufacturing SMES Using ERP System Modules Computer integrated manufacturing systems-Malaysia
Issue Date:	10-Jan-2013
Description:	Small and Medium Enterprises (SMEs) are required to utilize their local resources and provide integrations with their suppliers and trading partners to sustain their competitiveness and survive in global markets. ICT applications could be utilized to fully capitalize SMEs resources, thus allows SMEs to expand their boundaries and better collaborate with their stakeholders. Enterprise Resource Planning (ERP) system, as an ICT application, is an efficient tool to help enterprises to enhance their performance and service. Based on literature reviews, it is found that Malaysian SMEs are still at minimal level of utilizing ICT applications generally, and ERP system in particular. In fact only 10% of Malaysian SMEs have adopted ERP system within their borders. Investigations reveal that there are two types of ERP systems used in Malaysian SMEs namely, Off-the-shelf and In-house ERP systems. Firstly, preliminary study phase was conducted to evaluate the impacts of these issues. The procedure of this evaluation obtained through a quantitative survey. Results show that the complexity and non-compatibility of the off-the-shelf ERP system in addition to the high cost of In-house ERP development, those have the highest impact that leads to the reluctance of manufacturing SMEs from adopting ERP system. Based on these findings, the objectives of this study was formulated, first of which is to investigate the appropriate sub-sector to apply ERP within, then to identify the requirements of ERP for the selected appropriate manufacturing SMEs sub-sector in Malaysia. Therefore, according to Small and Medium Industries Development Corporation (SMIDEC) in Malaysia, three major enterprises activities in manufacturing SME known as the Office, Accounting, and Computing Machinery sub-sector is selected as it most fit ERP readiness criteria. Analyses conducted on the business processes of this sub-sector leads to generate new ERP functions and To-Be business processes. This contributes to pursue in designing the ERP system, a new web-based system design in which the issues identified were addressed. The web-based form has been selected to exploit the features that are available in web application such as providing free licence ERP system that can be used by multi enterprises through internet business area and reducing the cost of the hardware required for implementation. In order to validate the new web-based ERP system, the design is transformed into a computer system that consists of different capabilities, which allow users to customize and select ERP functions based on the needs of the enterprises. Finally, the usability questionnaire was used to evaluate the developed ERP system based on five ERP usability criteria. The result shows that the usability criteria have been achieved. In addition the results have illustrated a common agreement among the participants in terms of the efficiency and effectiveness of the system. Furthermore, the results also indicate the applicability and ability of the developed system to integrate the processes within Office, Accounting and Computing Machinery sub-sector, in a way that will fulfil their requirements.,PhD
Pages:	330
Call Number:	TS155.63 .K484 2013 3
Publisher:	UKM, Bangi
Appears in Collections:	Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat

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