An iterative project based open source ERP training model

Seyed Mohammad Motahar (P67732)

Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/513322

Full metadata record

DC Field	Value	Language
dc.contributor.advisor	Nurhizam Safie Mohd Satar, Prof. Madya Dr.	-
dc.contributor.author	Seyed Mohammad Motahar (P67732)	-
dc.date.accessioned	2023-10-16T04:35:31Z	-
dc.date.available	2023-10-16T04:35:31Z	-
dc.date.issued	2018-03-02	-
dc.identifier.other	ukmvital:100135	-
dc.identifier.uri	https://ptsldigital.ukm.my/jspui/handle/123456789/513322	-
dc.description	Enterprise Resource Planning (ERP) is a system which can support complex business processes in an organization. ERP is not only software, but a solution which means that it needs to be implemented successfully through a systematic implementation procedure to reduce the risks of failure. Research about ERP reveals that many implementation projects around the world still fail. Among the most important success and failure factors of ERP implementation cited in the literature are concerned with training and consultation. ERP training models and methods mainly focused on proprietary ERP systems and not open source systems, where the main targeted audience are either students or end users. These methods and models usually disregard the role of power users in an organization. Power users are defined as self-starting leaders in the organization who play a key role as internal consultants among the users. In order to cater for these issues, the main aim of this study is to propose a new ERP training model for power users that supports open source ERP systems. Hence the objectives of this research are, firstly to identify the factors that hinders or promotes ERP training success. The second objective is to develop a model of open source ERP training and the third objective is to examine and validate the model based on expert feedback and also to examine and validate the model based on users’ feedback. The proposed training model is developed based on three main concepts, namely, the training cycle model, iterative development model and the project based learning approach. The training cycle model is used as the base for the proposed model while the iterative development model is used to propose a post training support to develop the competency in an iterative and incremental steps. Finally, the project based learning approach is used as a method of learning during the training to make sure participants can develop a module thus giving them the confidence and skills for real implementation after the training in their respective organizations. A two-step process was conducted to validate the model. Firstly, by using an expert panel to validate the model and its components and secondly by applying the model as a case study to examine the effectiveness of the short course training at the United Nations University International Institute for Global Health. Findings from the research demonstrate that the model is effective and can be used not only in academia but also by industry practitioners to develop effective ERP training modules,Certification on Master's/Doctoral Thesis" is not availabale	-
dc.language.iso	eng	-
dc.publisher	UKM, Bangi	-
dc.relation	Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat	-
dc.rights	UKM	-
dc.subject	Training	-
dc.subject	Enterprise resource planning	-
dc.title	An iterative project based open source ERP training model	-
dc.type	Theses	-
dc.format.pages	236	-
dc.identifier.callno	HD30.213M647 2018 3 tesis	-
Appears in Collections:	Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat

Files in This Item:

File	Description	Size	Format
ukmvital_100135+SOURCE1+SOURCE1.0.PDF Restricted Access		437.59 kB	Adobe PDF	View/Open

Show simple item record Recommend this item