Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/476555
Title: E-commerce adoption of the developing countries : a survey study of Libyan organization
Authors: Abdulghader A. Ahmed Moftah (P47932)
Supervisor: Dalbir Singh, Dr.
Keywords: E-commerce
Electronic transaction
Dissertations, Academic -- Malaysia
Universiti Kangsaan Malaysia -- Dissertations
Issue Date: 15-Mar-2012
Description: Electronic transaction provides inexpensive business and information transferring capabilities. The instant access it offers across the globe requires effective functioning of the electronic commerce (e-commerce) infrastructure. However, common challenges associated with e-commerce in the developing countries such as expensive internet pricing, lack of trust on online shopping services, and insecure personal information have contributed to the stunted growth in its practices. Other limiting barriers to e-commerce implementation in the developing countries includes high level of illiteracy, low income per capita, lack of reliable payment systems to support online business transactions coupled with cultural influence to online transaction. The research however, focuses on investigating barriers with e-commerce adoption, to rank these barriers and to propose a framework to facilitate e-commerce adoption among organizations in the developing countries and to answer the research questions. To achieve this, 120 self-addressed questionnaire were administered to organization that practices e-commerce in Libya. Samples generated from the survey were analysis using SPSS (descriptive statistics, reliable statistics and Pearson correlation). Research finding shows that most companies in the developing countries rely on conventional mode of business transaction although the knowledge of e-commerce continues to grow stronger and more reliable as the best transaction alternative. Most workers are familiar with e-commerce practices and reported that e-commerce adoption is easy to implement and reduces cost. Barriers exist towards successful adoption of ecommerce among organizations in the developing countries however, research findings shows that unsecured payment through online services, inefficient information system, high cost of e-commerce infrastructures and unreliable network are among the barriers towards e-commerce adoption among organizations in the developing countries. Base on the findings the proposed research framework was established as an extension to the present study and comprises e-commerce as the dependent variable, while barriers to e-commerce adoption (with focus on government policies security to online transaction and offering of subsidy by government and nongovernmental agencies), e-commerce infrastructure (considering cost, efficiency and reliability of online transaction) and benefits to e-commerce adoption. This study conclude that the barriers associated with e-commerce adoption for organization in the developing countries can be minimized through collaborative effort by government and local firms through subsidizing the cost of e-commerce infrastructure and initiation of laws against internet fraud and abuse of facilities base on which the proposed framework was developed.,Certification of Master's/Doctoral Thesis" is not available
Pages: 131
Call Number: QA76.9.A25M636 2012 3 tesis
Publisher: UKM, Bangi
Appears in Collections:Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat

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