Please use this identifier to cite or link to this item: https://ptsldigital.ukm.my/jspui/handle/123456789/476450
Title: A model for small and medium enterprises’ electronic information sharing and integration for nation under crisis: a case study in Iraq
Authors: Saad Mahmood Ahmed (P75887 )
Supervisor: Mohamad Shanudin Zakaria, Assoc. Prof. Dr.
Keywords: Electronic information
Iraqi SMEs
Information integration
Universiti Kebangsaan Malaysia -- Dissertations
Issue Date: 5-Feb-2017
Description: Electronic information sharing and integration among employees in the private sector is one of the important characteristics to improve decision-making and the quality of businesses. Its purposes are to increase the level of information integration, quality and accuracy, while minimizing the cost and time of sharing the information. Thus, there is a need to conduct a study to identify the possible strategies and steps to increase electronic information sharing and integration among employees in SMEs. Technology plays an important role in information sharing and integration. Therefore, SMEs should provide a good IT infrastructure and employ people who have good IT skills for such a purpose. However, SMEs in Iraq encounter integration issues because of the lack of resources such as financial, data and information. Information integration would be enhanced if SMEs have had a good electronic information sharing. There exists a high degree of information sharing between the employees in Iraqi SMEs now. However, the same cannot be said about electronic information sharing between them, which bring difficulties and delay in performing and making decisions. The main objective of this study is to develop electronic information sharing and integration model for Iraqi SMEs. Mix method has been utilized to identify the critical success factors. Purposive sampling has been utilized and multiple linear questionnaires have been distributed to thirty enterprises in ten cities in Iraq. The returned responses were 200. Analysis on the feedbacks was carried out using SPSS. Our result shows that, from the initial eight factors proposed, five factors are found to be of significance - IT capability, compatibility, risks, top management commitment and size of the enterprise. Moving on from here, we presented a model of electronic information sharing and integration between the employees in Iraqi SMEs based on the five significant factors. Our model provides significantly contributes to an overall improvement in the way Iraqi SMEs share electronic information.,Certification of Master/Doctoral Thesis" is not available
Pages: 95
Publisher: UKM, Bangi
Appears in Collections:Faculty of Information Science and Technology / Fakulti Teknologi dan Sains Maklumat

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