Please use this identifier to cite or link to this item:
https://ptsldigital.ukm.my/jspui/handle/123456789/475148| Title: | Kajian perbandingan kepuasan pelanggan di klinik-klinik dengan dan tanpa status Persijilan MS ISO 9000 di Negeri Sembilan |
| Authors: | Suriyati Abd. Aziz |
| Keywords: | Patient satisfaction Quality of Health Care |
| Issue Date: | 2007 |
| Call Number: | W85.S961k 2007 9HUKM |
| Publisher: | UKM, Kuala Lumpur |
| Appears in Collections: | Faculty of Medicine / Fakulti Perubatan |
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