1. UKM Learning and Research Repository
2. Master Thesis / Tesis Master
3. Faculty of Economy and Management / Fakulti Ekonomi dan Pengurusan

Title:	Intellectual capital and Malaysian Small and Medium Enterprises performance: organisational life cycle perspective
Authors:	Salwa Muda (P71262)
Supervisor:	Mara Ridhuan Che Abdul Rahman, Dr.
Keywords:	Small business -- Malaysia
Issue Date:	15-Sep-2018
Description:	The emergence of knowledge-based economy witnesses the rise of the importance of intellectual capital in firms' value creation and superior performance. The literature of intellectual capital is growing, however limited empirical evidence on the effect of intellectual capital on SME firm performance was found in prior studies. SMEs possess unique characteristics and differ from their larger counterparts in many aspects. Consequently, the findings of how intellectual capital affects the performance of large firms are less generalisable towards SMEs. This study, therefore was conducted to examine the influence of intellectual capital elements, namely human capital, structural capital and relational capital, on financial and non-financial performance of SMEs. In addition, this study also examined the effects of intellectual capital elements on performance from the perspective of life cycle stages. Questionnaires were mailed to chief executive officer (CEO) and managers of SMEs in all sectors in Malaysia comprising of various industries such as professional, food and beverages (F&B), and engineering. A total of 153 out of 1000 mailed questionnaires were usable for data analysis. The data were analysed using the software of IBM SPSS Statistics Version 23 and SmartPLS 3.0.v.3.2.4. The results of this study indicate that human capital, structural capital and relational capital have positive and significant effects on firm performance, thus supported the hypotheses. The results suggest that the investment of SMEs in their employees, structures and relationship with external stakeholders helps them to survive and attain superior performance in today's challenging economy. Relational capital was found to have the strongest influence on firm performance, followed by structural capital and human capital. The findings also reveal that the influence of human capital on performance is stronger in growth stage. Limitations and suggestions for future research were also discussed. Overall, this study contributes towards expanding the literature in the relationship between intellectual capital and firm performance in the context of SMEs and organisational life cycle stages.,“Certification of Master's/Doctoral Thesis” is not available,Ph.D.
Pages:	254
Call Number:	HD2346.M3S237 2018 tesis
Publisher:	UKM, Bangi
Appears in Collections:	Faculty of Economy and Management / Fakulti Ekonomi dan Pengurusan

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.