Browsing by Author Rosmimah Mohd Roslin (UITM)
Showing results 1 to 1 of 1
Preview | Issue Date | Title | Author(s) |
---|---|---|---|
2016-09 | Customer retaliatory complaining: an extension of customer complaining behaviour (ccb) | Nor Irvoni Mohd Ishar (UITM); Rosmimah Mohd Roslin (UITM) |